Shipping policy

Shipping Policy

Last updated: February 26, 2026

At Calvin Row, we are committed to delivering your order safely and efficiently. Please review our shipping policy below to understand how we handle your delivery.

1. Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or holidays.

  • During high-demand periods or product launches, processing times may be slightly extended. We appreciate your patience.

2. Shipping Time

Estimated delivery times after the processing period:

  • United States: 7–10 business days

  • Canada: 8–11 business days

Note: Delivery times are estimates and may vary depending on your specific location, customs processing, and carrier delays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected service, unless otherwise stated.

  • We may offer Free Shipping promotions from time to time; check our homepage for active offers.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

  • Please allow 3–5 business days for tracking updates to appear in the carrier’s system after receiving your notification.

5. Customs, Duties & Taxes

  • International shipments may be subject to customs duties, import taxes, or brokerage fees upon arrival in the destination country.

  • These charges are the sole responsibility of the customer.

  • Calvin Row is not responsible for delays caused by customs clearance procedures.

6. Delayed or Lost Packages

If your package is delayed or appears to be lost:

  • Please allow for additional transit time during peak seasons (e.g., holidays).

  • Contact us at calvinrow@gmail.com with your order number.

  • We will work diligently with the carrier to help resolve the issue as quickly as possible.

7. Incorrect Address

Customers are responsible for providing accurate and complete shipping information at the time of purchase.

  • If an order is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any reshipping costs.

8. Contact Information

If you have any questions regarding shipping or your current order status, please contact:

Calvin Row Website: www.calvinrow.com Email: calvinrow@gmail.com